When You’re Customer Says, “I’ll Keep It in Mind.”

Healthcare professionals often have the same response when a sales representative presents a product that they find interesting or potentially useful.  The response is, “I’ll keep it in mind.”  Many medical sales representatives leave the next step up to the customer, which is a complete abdication of responsibility.  This week’s podcast addresses how and why you need to prepare for hearing these words ahead of time and why it’s all a part of YOUR job.

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