1 response

  1. Parthiban
    December 27, 2009

    Dear Mr Mace,

    I buy your point on book keeping things to do list, written communication as a backup is really a great tool, miscommunication and misinterpretation are very common. As you always say MSPs should be Patient centric, this miscommunication could harm them too.
    Useful commentry you had given.

    Parthiban T
    MSP-India

    Reply

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