Tag Archives: why customers leave

Why Do Customers Leave?

Ever lose business?  I’ll bet you act like it wasn’t your fault, and in all fairness, maybe it wasn’t, but then again…

Medical reps offer up a lot of excuses when they lose business; some are valid, but many are rather contrived.  Listen as Mace Horoff shares some research as to why customers really leave and what you can do about it.