Customer Relationship Skills, Medical Sales Skills

How to deal with customers in medical sales who won’t commit

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The customer who says he is interested.  The customer who says he will use your product or service.  The customer who tells you that he or she will keep you in mind.  But you never hear from them and any attempts to follow-up are fruitless.  How do you deal with the frustration of customers who won’t commit?  In this episode of the Medical Sales Guru Podcast,  Mace Horoff discusses some ways to find out if the customer is serious, or just wasting your time and emotional energy.

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One thought on “How to deal with customers in medical sales who won’t commit”

  1. Excellent. So true, As a rookie rep, I thought the maybes were positive, but they most likely ended up with no commitment. Now, I just ask for it and it forces action.
    Great podcasts.

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