All posts by Mace Horoff

Is it your products that your customers see as a commodity, or is it YOU?

One of the biggest complaints from medical sales professionals selling in the current marketplace is their customer’s frequent attempts to commoditize their products and services.  Sales reps go to great lengths to differentiate their products and even themselves from the competition–except in one area–what they say and focus on.  I know…you’re different (let’s hope so), but why not listen to this podcast and see if you meet the first criterion for differentiating yourself at the start of every presentation.

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How Average Medical Sales Reps Become Great Ones

Do you do all that things it takes to win at medical sales?  Are you sure?  In this podcast, I discuss the one thing that great performers do regularly and consistently. If you don’t do this, you’re not fully in the game.  What is it?  It’s the missing link, and it’s huge!

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Getting Around the “Youth and Inexperience” Issue in Medical Sales…Even if You’re Not That Young!

Sales reps who are just starting in medical sales, especially those with “baby faces” who just got out of college (or just look like they did) often need to overcome the credibility issue of limited experience.  New medical sales representatives sometimes find that their “youth and inexperience” keeps their clinical customers from taking them or their products seriously.  Even if you’re not that young, you still might come off as inexperienced.  Here’s how to avoid that.

And make sure you don’t get caught MSU! If you don’t know what that is, you MUST listen to this podcast!

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How to Sell to Clinicians without Both of You Feeling Like You’re Just Another Product-Pusher

If you feel a little uncomfortable when you approach a doctor, nurse, therapist or other healthcare professional because you don’t want to be perceived as just another sales rep, then why not approach them in a way where you will feel more comfortable and you will be more welcome.  What am I talking about?  It’s all here in this edition of the Medical Sales Guru Podcast.

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“Hi Doc. I’m selling something you already have. Are you interested?”

If the title of this podcast seems ridiculous to you and you’re wondering who would ever approach a doctor with a pitch like that, you might want to look in the mirror!  Sales reps approach health care buyers way too often with any one of a number of approaches that essentially say the same thing.  If you want an idea on how to better connect with your decision-makers, listen to this podcast episode.

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Your Greatest Competitor in Medical Sales

When it comes to selling on a level playing field in the medical sales arena, most reps struggle with their toughest competition.  The competition?  Do you think it’s a company?   A sales rep?  A product?  Guess what…most of the time, it’s none of these.  You compete against something that is often tougher and harder to sell against.  What is it?  Let’s see if you know what it is and more importantly, how to compete against your toughest competitor.

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Dealing with competitors who are good-looking, former pro athletes, and have other “unfair” advantages

Have you ever had a competitor who was able to make inroads with YOUR customers quickly because he or she was good-looking, a former professional athlete, or had some other perceived advantage?  I hear about this concern on a fairly regular basis.  I understand it because I experienced it myself.  In this edition of the Medical Sales Guru Podcast, I describe a situation that I encountered where a competitor was able to take business because he was able to do something outside of the clinical environment that put him in a favorable situation with a customer.  It’s great to have talents and attributes that get you in the door, but in the final analysis, you need to have more…much more if you expect to win business for the long term.

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Medical Sales Mistakes: Brief Encounters with Health Care Clinicians and Decision Makers—To Sell or Not to Sell?

What do you do when you have a chance encounter with a physician, nurse, materials manager, CEO, or any other health care decision-maker…do you go for the short, abbreviated sales presentation (e.g. the scrub sink sale), or do you wait for a better time.  I have done it both ways and I have worked with sales forces who have done it both ways and one way is almost always more advantageous.  In this podcast I recommend what works best in most situations, but of course, the final decision is up to you.  You may only have one opportunity—Decide well!

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A Tale of Two Medical Sales Reps

Are you confident about the stability of the business in your territory because you have been in that territory for years?  Don’t be! There is either a new sales rep or an old sales rep with a renewed focus ready to take that business. In this podcast, I share the story of two different sales reps that I rode along with recently and what I learned is critical to the business you currently enjoy and the business you hope to win in the future.  Take 10 minutes and see if you are more like Glenn, or more like Donna and you’ll have an idea as to what your future in medical sales looks like and how to change it if necessary.

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An Unwanted Title in Medical Sales — The Professional Visitor

Do you ever visit customers just to “check-in” ?  What a colossal waste of your time and theirs!  If you don’t have a purpose for the call…I mean a real purpose…that serves you, your company, the customer and the patient…then don’t make the call.  But I’m going to help you avoid that situation with a simple question that I offer up in this podcast.  After you listen, let me know how you avoid being “The Professional Visitor” by clicking on either “comments” or “no comments” in the box below and sharing with the world at  https://medicalsalesguru.com .

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